Call us free on 0508 303 789

Contact Details

Company Name:
  
Pump Planet
Location:
  
13 Kerlin Cres, West Harbour, Auckland, New Zealand
Pick-ups and Viewing:
  
Welcome by appointment only
Contact Number:
  
021 303 789
Email:
  
tim@pumpplanet.co.nz
Business Hours:
  
Monday – Friday 10:00am – 5:30pm

 


Customer Service:


All emails, questions & queries will be answered between Monday – Friday 10am – 5.30pm. Due to the huge volume of emails our reply may take up to 2 working days. It is company policy to reply to all emails but in the event that you have not received a response within this time frame then please check your junk box, spam & pop-up filters.


Payment:


1. Credit Card: Visa and Master card

2. Bank Transfer

You must include Name and order number in the reference section. It may take a couple of days for your payment to appear at our end if you don’t deposit/transfer via ASB.

3. Cash
We only accept cash if you want to pick up.

Our Bank Account:
Bank: ASB
Name: Bravo Energy Ltd
Number: 12-3232-0297695-00

 

Shipping Details:

Our items are usually dispatched within 24 hours after payment has received.
Pick up can be arranged by Phone/Email. We are using Courier post and fast way for delivery.
Delivery is not available on weekends, public holidays or after business hours.
Buyers have the full responsibility to provide the seller with the correct delivery address.
Item(s) will only be shipped after full payment being received and identified by the seller.
Pump Planet will not be liable for any loss, theft or damage to goods in transit.
Please Note: P.O. box is not accepted by our courier company, please leave a street address for faster delivery. The rural delivery may take 1-5 working days.
Please contact us immediately if you didn’t receive the item after 5 working days.